I’ve used Fasthosts for the 8 years to host various small sites based in the UK. Initially they were head and shoulders above the competition but in the last 3 years I’ve had too many issues with them, whether it’s the lack of support for command line or htaccess on shared hosting or just their terrible billing ethics.
If you want to cancel or move hosting don’t expect them to help you, in fact they’ll make it difficult and you’ll end up having to pay £235 to get your domain out of redemption.
If you want to cancel hosting make sure you phone up and confirm that your hosting has been canceled, if not you may find yourself having to pay for hosting and they don’t offer any refunds (is that illegal?)!
So I’m thinking that Fasthosts, now the biggest UK hosts, are just crooks and I’m moving anything left over with them away to someone who cares (a bit).
